When contacting support, you will need to provide a 5-digit Support PIN for account verification. This PIN is automatically generated in your EpicHoster billing dashboard and is required for phone or live chat support requests. This adds an extra layer of security to protect your account.
Steps to Obtain Your Support PIN:
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Log In: Access your billing account by clicking here.
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Locate the Support PIN: In the upper left corner of your dashboard, you will see a "Support PIN" section.
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Copy the PIN: Copy the 5-digit Support PIN.
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Provide the PIN: When speaking with a support member, give them this 5-digit PIN for verification.
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